Archive for category IT Support
Empowering Your Business with Personalised IT Support | Knowall IT
Posted by admin in IT Support on March 8, 2024
In a rapidly evolving digital landscape, businesses rely heavily on their IT infrastructure to drive productivity, streamline operations, and stay ahead of the competition. However, with the complexity of technology comes the inevitable need for reliable support and assistance. That’s where exceptional customer service becomes a game-changer, and at Knowall IT, it’s more than just a service—it’s a commitment to excellence.
At Knowall IT, we understand that when it comes to technology, downtime is not an option. That’s why our customer service philosophy revolves around proactive support, rapid response times, and personalised solutions tailored to each client’s unique needs. In the digital age, issues can arise at any time, day or night, so our team of dedicated IT experts is available round the clock. Whether it’s a critical system failure or a simple query, our clients can rest assured knowing that help is always just a phone call or email away.
Prevention is better than cure, and at Knowall IT Support London, we take this principle to heart. Through advanced monitoring tools and proactive maintenance protocols, we identify potential issues before they escalate into full-blown problems, minimising downtime and maximising productivity for our clients. We recognise that every business is unique, with its own set of challenges and objectives. That’s why we don’t believe in one-size-fits-all solutions. Instead, we take the time to understand our clients’ specific requirements and customise our services accordingly, ensuring that they receive the most effective and efficient IT support possible.
Communication is key to successful partnerships, which is why each of our clients is assigned a dedicated account manager. This ensures a direct line of communication and a deep understanding of our clients’ businesses, enabling us to anticipate their needs and exceed their expectations consistently.
In the fast-paced world of technology, standing still is not an option. That’s why we are committed to continuous improvement, regularly evaluating and refining our processes to adapt to the latest advancements and industry best practices. By staying at the forefront of innovation, we ensure that our clients always receive the highest quality of service.
At Knowall IT Support Paddington, we believe that exceptional customer service is not just a department—it’s a mindset that permeates every aspect of our business. By prioritising proactive support, personalised solutions, and continuous improvement, we empower our clients to harness the full potential of technology, driving their success today and into the future. When you partner with Knowall IT, you’re not just getting an IT provider; you’re gaining a trusted ally dedicated to your growth.
IT Supports your Business Needs
Posted by admin in IT Support on October 5, 2023
Selecting the right IT business partner to cater to your computing needs and provide managed IT services for your business, is a decision that requires careful consideration. If you’re currently in search of the finest IT support in London, look no further. Knowall IT’s private cloud computing not only makes high-performance cloud hosting a business imperative but also ensures the reliability of your operations, making “always up” just another day at the office. Businesses across the UK entrust Knowall IT with their critical business requirements benefit from the assurance of being consistently online and accessible to their clients, anytime and anywhere.
Knowall IT support in Paddington not only remains in sync with the ever-evolving landscape of innovation within the fast-paced IT industry, but also exhibits a keen understanding of our clients’ needs amidst the transformative shifts affecting industries and daily life. The foundation of high-performance hosting lies in the ability to handle an exceptional number of requests at any given time, and Knowall IT accomplishes this through a combination of multiple server solutions and performance-driven systems. This infrastructure diverts and balances web traffic as needed, maintaining optimal performance and delivering cost-efficient results for your business. Amidst an array of factors that can impact computing performance—such as user numbers, platforms utilised, connections, and geographical locations—Knowall IT leaves no room for error. The design of custom software, hardware solutions, and resilient infrastructure is a core competency, ensuring sustained high-powered technological performance.
Knowall IT Services has been delivering high-performance cloud hosting round the clock, including solutions like Hosted Sage Cloud and various business applications via their UK Enterprise Cloud Platform, accessible to clients regardless of their geographical location. Information technology has emerged as the bridge uniting businesses worldwide, facilitating a globalised workplace. IT instantaneously transformed into the sole lifeline for numerous industries and companies that had, for far too long, dragged their feet in adapting to inevitable change. The era of no return is upon us, and cloud computing has assumed the role of a business essential that demands both embrace and exploration for its numerous advantages. Online meeting platforms have seamlessly facilitated business continuity in ways we might not have considered essential in the past.
Transitioning to cloud hosting is always a timely decision, enabling you to harness the benefits of high-performance private cloud computing. Embark on a journey to explore functional, relevant, and cost-effective managed IT services seamlessly integrated into your existing operations, with zero disruptions—a hallmark advantage of cloud-based solutions. Financially strategic options encompass leveraging public cloud solutions with tailored support and management, or engaging a hybrid cloud approach that combines private and public platforms to meet both financial and operational needs. Benefit from permanent offsite data backup solutions for proactive disaster management of your vital business assets and communications.
Facilitating high-performance cloud solutions round the clock, Knowall IT boasts a dedicated team of remote network IT engineer’s adept at diagnosing complex or unexpected issues. With a solutions-oriented approach applicable across industries and sectors, Knowall IT Solutions stands as the premier choice for IT services nationwide.
Knowall IT’s Combination of Multiple Server Solutions and Performance-driven Systems
Posted by admin in IT Support on September 6, 2023
Why accept sub-standard service from your current IT managed service provider when there is a better option conveniently situation close to your up-and-coming business? For IT Support London that is streaks ahead of the rest for innovation as an award-winning IT service provider. Focused on the provision of high-quality managed cloud & voice services to SMEs clients enjoy a smorgasbord of benefits when they choose Knowall IT, including unlimited 24/7 access to helpdesk services, IT engineering services (at your site, within 1 hour), rapid response from professional IT technicians and real time system monitoring ensuring your business is always at your fingertips.
Knowall IT offers cloud computing which is tailored to your businesses unique requirements while ensuring you 24/7 always up access to each and every aspect of your business so that you never experience dreaded downtime and experience a loss of productivity as a result. This coupled IT support from experienced IT engineers with years of expertise and experience, means that you have a seasoned professional ready and on standby for when you have any IT related requirement. Knowall IT has state of the art security options for your business, guaranteeing the safety of your data and that of your clients, 100% of the time. While protection of your information may not be at the top of your mind, it remains ultimately at the top of our list of things to do as we understand first hand how important the protection of your business information is for compliance for the general protection of your company’s unique service offering. The latest security measures are in full force protecting you from invasion from viruses, malware, ransomware and more.
Our integrated Swyx-On Cloud-based PBX from UK data centres, provides unified Rich Presence, Video, SMS, Collaboration communication. Never miss a call when making use of this intelligent call routing contact & CRM integration system. Suitable for Mobile Multi-site organisations, global offices and remote workers, monitor your call stats, staff performance and compliance with custom wallboards offering ultra-competitive call costs and utilising WYSIWYG web interface for easy system administration.
Paddington based IT and Telecoms provider
Posted by admin in IT Support on May 1, 2023
Is cloud computing the way of the future or is there still value in maintaining on-site servers and server rooms which are dedicating to maintain the status quo? Knowall IT offers a perspective on cloud computing from their experience offering private, public and hybrid cloud services.
If your business is at the stage where it seems like it might be the right time to move and considerations for migration include a limited budget, questions around infrastructure suitability and a need for solutions to allow for both new and old apps, here are some aspects that Knowall IT Support Near Lambeth would suggest you consider before making your decision:
First and foremost, cloud computing gives your team the ability to access your data from anywhere. While this may be considered more of a nice to have in some businesses, there are those who are very reliant on the ability to access data in an instant, from anywhere. Cloud storage means that your data is stored off-site and accessible any time of the night or day, no matter where in the world you happen to be. Cloud-based computing with Knowall IT support near Richmond supports your employee flexibility and this in turn promotes a health work-life balance. Gone are the days when data stays in the office (meaning you must jump into your car to go and retrieve it from your desk) or on an external drive (commonly susceptible to hardware problems).
Easy to implement, cloud computing will save your business money. Companies like Knowall IT support near Clapham simplify and facilitate a seamless migration so that your business can benefit from scalable options which do not require a massive initial outlay for hardware and infrastructure and avoids large start-up costs. Backups and upgrades are performed automatically without any customer intervention required meaning you benefit from the safety and security offered by cloud computing and do not need to budget for constant hardware or software upgrades and the attached expenses that these add to the bottom line of your business.
Going 100% cloud does mean that your business is susceptible should power outages of service provider interruptions cause internet downtime which can be a frustrating side-effect of cloud-based computing which is why a hybrid cloud option can be of benefit. Mostly however, the benefits of cloud computer out-weighs the potential risks and the cost-saving and flexibility it provides generally means that business is simply better on the cloud. Most importantly the cloud will only get bigger and better as technology advances so the chances of internet disruptions or security issues causing disruptions will become smaller. Looking forward, cloud storage is a highly recommended route, saving on costs and adding value to any business.
Cloud computing gives your team the ability to access your data from anywhere
Posted by admin in IT Support on January 6, 2023
Is cloud computing the way of the future or is there still value in maintaining on-site servers and server rooms which are dedicating to maintain the status quo? Knowall IT offers a perspective on cloud computing from their experience offering private, public and hybrid cloud services.
The fact that some are still asking whether the only way really is cloud and offering hybrid solutions, goes to prove that there is still merit in maintaining the hardware which has been serving businesses faithfully over the past decade. However here are some unmistakable benefits which your business can consider, when deciding whether to migrate to the cloud.
If your business is at the stage where it seems like it might be the right time to move and considerations for migration include a limited budget, questions around infrastructure suitability and a need for solutions to allow for both new and old apps, here are some aspects that Knowall IT Support Near Lambeth would suggest you consider before making your decision:
First and foremost, cloud computing gives your team the ability to access your data from anywhere. While this may be considered more of a nice to have in some businesses, there are those who are very reliant on the ability to access data in an instant, from anywhere. Cloud storage means that your data is stored off-site and accessible any time of the night or day, no matter where in the world you happen to be. Cloud-based computing with Knowall IT support near Richmond supports your employee flexibility and this in turn promotes a health work-life balance. Gone are the days when data stays in the office (meaning you must jump into your car to go and retrieve it from your desk) or on an external drive (commonly susceptible to hardware problems).
Easy to implement, cloud computing will save your business money. Companies like Knowall IT support near Clapham simplify and facilitate a seamless migration so that your business can benefit from scalable options which do not require a massive initial outlay for hardware and infrastructure and avoids large start-up costs. Backups and upgrades are performed automatically without any customer intervention required meaning you benefit from the safety and security offered by cloud computing and do not need to budget for constant hardware or software upgrades and the attached expenses that these add to the bottom line of your business.
Going 100% cloud does mean that your business is susceptible should power outages of service provider interruptions cause internet downtime which can be a frustrating side-effect of cloud-based computing which is why a hybrid cloud option can be of benefit. Mostly however, the benefits of cloud computer out-weighs the potential risks and the cost-saving and flexibility it provides generally means that business is simply better on the cloud. Most importantly the cloud will only get bigger and better as technology advances so the chances of internet disruptions or security issues causing disruptions will become smaller. Looking forward, cloud storage is a highly recommended route, saving on costs and adding value to any business.
Knowall IT – your business, at your finger tips
Posted by admin in Business Services, IT Support on December 12, 2020
The majority of companies across the UK are making the move to using IT Managed Services because in turn, the business world is becoming more and more reliant on IT and how it enables a business to be achieve its full potential. For someone currently in their mid-forties, you would have witnessed the growth and development of information technology in your business and work lives, as well as in your personal lives. Those who on the fore-front of the development of IT speak with fondness when remembering the first IBM data processing systems which is said to have weighed some five tons and filled the space of an entire cold room which can these days be dedicated to hundreds of servers, routers and switches. The IBM bragged a storage space of a colossal 16 kilobytes when it was first introduced to the public in 1959! Thought to be the most powerful piece of equipment humans had ever seen in all of history and astounded users around the world.
In the last three decades alone, the world has seen IT become the fastest growing and most innovative industry with unprecedented strides in development. Back in the early 1990’s there was no such thing as the internet and when it first became available to households, anyone who was there to witness that will never forget the wails and squealing sounds made as we waited to hear whether our modem had successfully connected. These days however, one gets frustrated when the internet is off line or if the software on the computer hangs… imagine the patience it used to take in the days of the modem and then you realise just how far IT has brought us.
Managed IT support London is a competitive place to be but more and more companies are looking for IT business partners who are ahead of the curve when it comes to the IT products and services they provide and this is what makes Knowall IT West London one of the best in the business. Always ahead of the times, award-winning Knowall IT provides innovative solutions to the specific needs of every one of their clients and is ready to take on your business’s IT needs when you are ready to take it to the next level. The year 2020 has proven things can change in an instant and when it does, the information technology industry is at the core of the myriad of technological solutions which support the on-going growth and development of your company. Cloud based services are the pinnacle of these support services and one of the main reasons why a business should only ever consider a managed IT service provider such as Knowall IT Support Paddington.
One of the main reasons for this is due to the cost effectiveness of managed IT services. Cloud-based IT managed services are cheaper than having a full time IT technician and software developers employed at your company. Especially for any growing company, focused on their niche service, it can be an immense task to manage both your IT requirements as well as your core business. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisation’s, IT is what we do!
Microsoft Teams is the fastest growing application in the history of Microsoft
Posted by admin in Business Services, IT Support on July 18, 2020
Knowall IT services West London is not only on the pulse of innovation in the fast-paced and competitive IT world today but is also at the forefront with an awareness of what our client’s needs are as a result of the changes facing industry and life in general, in the world today. It is getting more and more difficult (and unnecessary) to separate the business world from a person’s home life. Both companies and individuals have had to face the stark changes brought about by the Corona pandemic and reinvention is the name of the game, whether you are you the employer or the employee. Within a brief space of time, as the virus infiltrated businesses across the globe, seeping silently under the door of your business, it quickly became evident that the future is coming to us. No time like the present to jump into the new industrial age and begin to utilize the facilities provided through cloud computing. If you didn’t have cloud computing solutions in your business before COVID-19, your time is up. It’s time to embrace the fore-front of technology.
Knowall IT services has been delivering high performance cloud hosting 24×7 such as Hosted Sage Cloud and other business applications via Knowall UK Enterprise Cloud Platform to our clients no matter where they are based. Information technology is the platform that brings businesses across the globe closer together, facilitating workplace globalization. Within the blink of an eye, IT became literally the only means of business-continuation for many industries and companies who have for too long now, dragged themselves reluctantly and slowly through inevitable change and now there is no going back. Cloud computing has become a business imperative that needs to be embraced and explored for the positive aspects which are provided. Online meeting rooms have facilitated the continuation of business in a way that we did not believe necessary previously. As airports shut down, remote workstations set up in dining rooms around the country and the learning curve began.
Never behind in the times, Knowall IT has partnered with Microsoft which is swiftly become their fastest growing application, Microsoft Teams. Included in all Microsoft 365 plans, the future is probably already at your fingertips and Knowall IT is the business partner who is here to ensure that you have 24×7 access to it. Microsoft Teams Direct Routing utilizes certified session border controllers (SBCs) to provide increased functionality in the form of a cloud-based service. Enabling Teams Direct routing simply requires Microsoft 365 or Office 365 license including Teams, Microsoft Phone System add-on, and access to the internet. Knowall IT fully integrates into MS Teams with full PSTN breakout assuring carrier-level scale and delivery with improved voice resilience in a seamless transition from your existing PBX.
If your existing systems are failing you, if you are struggling with technology and looking for the fastest and easiest way to jump on board with the rest, if you are concerned about how COVID-19 is affecting your business, look to Knowall IT, stable and strategically ready to support your business. Delivering high performance cloud solutions 24×7, keeping your business connected.
Red flags to look out for
Posted by admin in IT Support on November 8, 2019
Did you know Phishing currently accounts for 90% of data breaches with 30% of Phishing emails being opened? Most of the time these phishing scams can be prevented with a bit of simple know-how.
It’s important that you remain alert, vigilant and secure at all times. To prevent personal and business data loss.
Below are a few handy tips from our weekly phishing blog.
Tip 1 – Inspect the email display name
A major tactic that phishing criminals use is spoofing the display name of an email. For example, a criminal could setup an email to impersonate your bank. Such as:
On closer inspection, you will notice the domain name @mybank.co.uk. This domain name has nothing to do with your bank. This is a classic attempt of phishing.
Always check the email header. If you think its suspicious flag it and alert your IT Provider.
Tip 2 – Hover but don’t click!
Scammers love to embed malware within links in the email copy. The link looks legitimate until you click it and it’s too late. A simple trick is to simply hover you mouse over the link. And take note of the full link displayed. If the full link it looks suspicious rather flag and delete the email.
Tip 3 – Look out for personal or company detail requests
Most businesses will never ask for sensitive credentials via email. And 100% of the time banks will never request any sensitive information via mail.
Any emails requesting you to email back you login credentials is an instant red flag.
Interested in safeguarding your employees & business with a comprehensive online Phishing course? Click here to contact us.
Look to the future for your IT solutions with Knowall IT
Posted by admin in IT Support on October 12, 2019
Digitalisation is the latest buzz word in business in the world today and is immeasurably impacting on and redefining businesses across the globe. In a small town in South Africa, a state of the art Hospital was established in 2003 in what was seen as a pioneering partnership between the public and the private sectors. What made this hospital state of the art was the proactive and cutting-edge technical implementation of the country’s first filmless and paperless medical facility. Created from experience gained from installing over 200 integrated filmless imaging networks across the globe, the IT provider for the project combined IT with medical imaging, monitoring and theatre equipment to create a total hospital information service. Paper documents were replaced with electronic patient records, enabling the medical staff “instant access to the patient’s test results and their entire history, including X-ray films, laboratory results, medication information, ECG traces, as well as all the respective specialist reports that go with such examinations.” Nowhere in the world at the time, was IT being stretched to its limits in a 1st / 3rd world blended country.
Just imagine what this type of innovation could do for your business. You can transform your business through digitalisation, which is the process of converting material or information into a digital form. Thousands of business in the UK have already transitioned to online systems with the view of keeping themselves relevant and up to date with modern technical solutions allowing their business to be more effective and strategic, no matter the size of the business.
If you aren’t looking in to this as a matter of urgency, ask yourself where you see your business in 5 years’ time… and look closely at your answer. If you don’t like what the future looks like for your business in its current state with its current capacity, then Knowall IT Support London is the next number that you need to add to your contacts on your mobile.
Knowall IT Support Paddington will assist you with everything from online storage of documents, to cloud-based backup solutions and more. Digitalisation encompasses the entire process of making your business completely functional via technology and digital services. And the benefits simply out-weight any cons that you may think of. Basically the future is already here and its coming even faster than the speed of your current hard-drive. You can expect increased efficiency at reduced operational costs. Data is safer in the cloud and easier to analyse with a significantly less chance of human error resulting from human intervention.
Knowall IT Support London offers cloud computing which offers a revolution in how your business operates, giving it the competitive edge you need for success in the marketplace resulting from heightened levels of flexibility and remote access options. More secure, your information is automatically protected against the potential loss of data. Cloud computing also saves time while increases efficiency and productivity while lowering organisational and storage costs. Digitalisation transformations have been changing the face of the industry as we have come to know it. Relevant and successful businesses have moved to cloud computing. Have you?
Specialised IT services for any business going forward!
Posted by admin in IT Support on September 9, 2019
Business is hyper-reliant on IT. Without technology, a business in this age will not be able to service its customers. And customers are the one thing that your business cannot function without. So in essence, your IT is your business. Technology infiltrates business from the moment you being to think about your new start up. From social media for exposure and search engine optimisation (SEO) thereby gaining exposure, to communication for picking up on leads and thereafter maintaining and building relationships, to developing sophisticated structures on which to sustain your business systems and processes. No matter the nature of your business, whether it be in manufacturing, retail, communications, media or any other possible industrial sector, you reply on customers and your business relies on technology.
IT support Paddington is where you can find Knowall IT who offer technologically-forward answers to your companies IT needs. Never underestimate the pace at which IT and technology is changing and adapting. This fast-changing industry offers both problems and solutions for your business. The world’s level of technology is racing ahead which is the problem that your company faces. Namely how do I offer my customer the very best service and products so that I can place myself at the front of the pack, attracting customers to my company in a consistent and sustainable manner. The answer is simple, turn to those who understand the problem intimately and who are themselves on the cusp of industry and technology with innovation. Knowall IT Support London has already developed the answer to the technological question that you are currently pondering. Going above and far beyond the world of IT as we currently see it, Knowall IT is ready for tomorrow’s technology so that when the time comes for your business to reach out for guidance and expert advice on technological challenges, there is already a solution for you.
Taking tomorrow’s technological needs one step ahead, Knowall IT only provides the best IT support you can afford while also knowing what is coming down the line, thereby providing you the best version solution to not only support your business now, but to sustain it into the ever-developing future of technology.
Your customers are looking for a service that will make business easier for them. If you are looking for the same for your business, allowing it to stay one step ahead of your customer’s needs, then you have to turn to the company which can provide you with the step beyond. That is how fast life will begin to move as the forth industrial revolution infiltrates our lives. Revolution is described as a “forcible overthrow in favour of a new system”. Industry 4.0 is here and is bringing with it radical change on multiple technological fronts. If this leaves you feeling daunted and bleak in anticipating the impact that this will have on your business, then there is no time to wait. Knowall IT is excited and ready to go above and beyond regarding technological solutions for you. Get the IT Support that you cannot afford to be without.
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