Archive for category IT Support

Red flags to look out for

Phishing tips for employees

Did you know Phishing currently accounts for 90% of data breaches with 30% of Phishing emails being opened? Most of the time these phishing scams can be prevented with a bit of simple know-how.

It’s important that you remain alert, vigilant and secure at all times. To prevent personal and business data loss.

Below are a few handy tips from our weekly phishing blog.

Tip 1 – Inspect the email display name

A major tactic that phishing criminals use is spoofing the display name of an email. For example, a criminal could setup an email to impersonate your bank. Such as:

On closer inspection, you will notice the domain name @mybank.co.uk. This domain name has nothing to do with your bank. This is a classic attempt of phishing.

Always check the email header. If you think its suspicious flag it and alert your IT Provider.

Tip 2 – Hover but don’t click!

Scammers love to embed malware within links in the email copy. The link looks legitimate until you click it and it’s too late. A simple trick is to simply hover you mouse over the link. And take note of the full link displayed. If the full link it looks suspicious rather flag and delete the email.

Tip 3 – Look out for personal or company detail requests

Most businesses will never ask for sensitive credentials via email. And 100% of the time banks will never request any sensitive information via mail.

Any emails requesting you to email back you login credentials is an instant red flag.

Interested in safeguarding your employees & business with a comprehensive online Phishing course? Click here to contact us.

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Look to the future for your IT solutions with Knowall IT

Image result for knowall it services

Digitalisation is the latest buzz word in business in the world today and is immeasurably impacting on and redefining businesses across the globe. In a small town in South Africa, a state of the art Hospital was established in 2003 in what was seen as a pioneering partnership between the public and the private sectors. What made this hospital state of the art was the proactive and cutting-edge technical implementation of the country’s first filmless and paperless medical facility. Created from experience gained from installing over 200 integrated filmless imaging networks across the globe, the IT provider for the project combined IT with medical imaging, monitoring and theatre equipment to create a total hospital information service. Paper documents were replaced with electronic patient records, enabling the medical staff “instant access to the patient’s test results and their entire history, including X-ray films, laboratory results, medication information, ECG traces, as well as all the respective specialist reports that go with such examinations.” Nowhere in the world at the time, was IT being stretched to its limits in a 1st / 3rd world blended country.

Just imagine what this type of innovation could do for your business. You can transform your business through digitalisation, which is the process of converting material or information into a digital form. Thousands of business in the UK have already transitioned to online systems with the view of keeping themselves relevant and up to date with modern technical solutions allowing their business to be more effective and strategic, no matter the size of the business.

If you aren’t looking in to this as a matter of urgency, ask yourself where you see your business in 5 years’ time… and look closely at your answer. If you don’t like what the future looks like for your business in its current state with its current capacity, then Knowall IT Support London is the next number that you need to add to your contacts on your mobile.

Knowall IT Support Paddington will assist you with everything from online storage of documents, to cloud-based backup solutions and more. Digitalisation encompasses the entire process of making your business completely functional via technology and digital services. And the benefits simply out-weight any cons that you may think of. Basically the future is already here and its coming even faster than the speed of your current hard-drive. You can expect increased efficiency at reduced operational costs. Data is safer in the cloud and easier to analyse with a significantly less chance of human error resulting from human intervention.

Knowall IT Support London offers cloud computing which offers a revolution in how your business operates, giving it the competitive edge you need for success in the marketplace resulting from heightened levels of flexibility and remote access options. More secure, your information is automatically protected against the potential loss of data. Cloud computing also saves time while increases efficiency and productivity while lowering organisational and storage costs. Digitalisation transformations have been changing the face of the industry as we have come to know it. Relevant and successful businesses have moved to cloud computing. Have you?

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Specialised IT services for any business going forward!

Image result for knowall itBusiness is hyper-reliant on IT. Without technology, a business in this age will not be able to service its customers. And customers are the one thing that your business cannot function without. So in essence, your IT is your business. Technology infiltrates business from the moment you being to think about your new start up. From social media for exposure and search engine optimisation (SEO) thereby gaining exposure, to communication for picking up on leads and thereafter maintaining and building relationships, to developing sophisticated structures on which to sustain your business systems and processes. No matter the nature of your business, whether it be in manufacturing, retail, communications, media or any other possible industrial sector, you reply on customers and your business relies on technology.

IT support Paddington is where you can find Knowall IT who offer technologically-forward answers to your companies IT needs. Never underestimate the pace at which IT and technology is changing and adapting. This fast-changing industry offers both problems and solutions for your business. The world’s level of technology is racing ahead which is the problem that your company faces. Namely how do I offer my customer the very best service and products so that I can place myself at the front of the pack, attracting customers to my company in a consistent and sustainable manner. The answer is simple, turn to those who understand the problem intimately and who are themselves on the cusp of industry and technology with innovation. Knowall IT Support London has already developed the answer to the technological question that you are currently pondering. Going above and far beyond the world of IT as we currently see it, Knowall IT is ready for tomorrow’s technology so that when the time comes for your business to reach out for guidance and expert advice on technological challenges, there is already a solution for you.

Taking tomorrow’s technological needs one step ahead, Knowall IT only provides the best IT support you can afford while also knowing what is coming down the line, thereby providing you the best version solution to not only support your business now, but to sustain it into the ever-developing future of technology.

Your customers are looking for a service that will make business easier for them. If you are looking for the same for your business, allowing it to stay one step ahead of your customer’s needs, then you have to turn to the company which can provide you with the step beyond. That is how fast life will begin to move as the forth industrial revolution infiltrates our lives. Revolution is described as a “forcible overthrow in favour of a new system”. Industry 4.0 is here and is bringing with it radical change on multiple technological fronts. If this leaves you feeling daunted and bleak in anticipating the impact that this will have on your business, then there is no time to wait. Knowall IT is excited and ready to go above and beyond regarding technological solutions for you. Get the IT Support that you cannot afford to be without.

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IT solutions geared to your company’s business

 

Have you ever ordered seafood in a steakhouse? Or prime rib from a seafood restaurant? If you have, then you probably have experienced a poor dining experience and more than likely have left the restaurant wishing that you had ordered the fillet you fancied when you were at the steakhouse, or that calamari you coveted when in the seafood restaurant. As a general rule of thumb, if the restaurant you are frequenting is renowned for a specific type of cuisine, then stick to ordering their specialty and you are certainly more likely to get a more satisfying meal.

In the same way, if your core business isn’t IT, why would you do your own IT? Sure, you may have an IT guy who has been supporting your business since inception of your business and who has been called out to your workplace from time to time to disaster manage your email emergencies, or sort out your server when the firewall goes down. Your IT guy is there when you need him but does he proactively attend to your IT issues before problems occur? Are you just moving from one firefighting situation to the next instead of moving forward in your business?

Information Technology is so fundamental to your business that when its not working at optimal performance, chances are, your staff aren’t working either and that plays havoc with your profit margins. Any IT downtime doesn’t just cost you to get your IT guy in to investigate and repair the IT issue, but also valuable production time and possibly loss of customer income. The stakes are too high to risk anything less than the best IT support London.

In order to keep your business competitive in a highly aggressive business world, you may then consider creating an IT department and hiring full time technical teams to manage your fundamental information technology. However what you may not realise is how many skills are required to sustain a fully functional IT department. Chances are that you will need more than just one person to replace your IT guy as there are a variety of skills and different expertise required to sustain your company’s IT department. Consider why would you turn your “steakhouse” business into a “seafood” provider, ifyour expertise is preparing and cooking meat?

Its time to outsource your IT department to Knowall IT – a service provider who fully understands every aspect of IT support and who delivers exceptional customer service. Winners of the West London Business awards, as “Innovators in Business”, Knowall IT support acquired a reputation for providing outstanding IT solutions for your IT needs. The information technology industry is evolving at a great speed and Knowall IT support Paddington are leaders in this field. Save your company money and relieve yourself from keeping abreast of the constantly changing information technology industry.  Knowall IT gives you the full solution in one reliable team, keeping your business safe from security threats, virus invasions, securing your data, ensuring your software is legal and relevant and that your hardware specs are current.

Knowall IT gives you a greater range of innovative IT solutions, saving you money, and keeping your data secure.

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An IT company that supports your business goals

What should a company look for when they are looking for a new IT provider? It’s important to understand your business’s IT needs before embarking on the search for an IT support London provider. But as the saying goes “you don’t know, what you don’t know” so where do you start going about finding out what you don’t know, so that you can make the most informed decision? After all, if you were an IT genius you wouldn’t be looking for someone else to assist you with your IT support in the first place!

Your relationship with your IT provider is a very important one, and must be based on a foundation of trust. Any IT service provider worth their salt understands the importance of technology within your business, hopefully, even better than you do and should come with new and innovative solutions to help you to use your IT effectively and efficiently. If there is an easier way to make your business work through the use of technology and innovation, while also saving you money, then why not take advantage of the benefits that they can bring to you and your customers. If your IT service provider is not able to give you the services which you require because of a lack of expertise or due to a lack in hardware or software on their part, then they are not the provider you should be spending time and money on. The key to remember about technology is that it is always improving and innovating, which means that it is easy for a business to get left behind if they do not constantly keep updating their hardware and software. Any suitable IT support company must stay ahead of the pack in order to set themselves apart from the rest or risk becoming as obsolete as a floppy disc.

One of the most important things to look for in your IT Support service provider is whether they have a good reputation in the industry. Knowall IT Support Paddington are recipients of the “Innovation in Business” award at the West London Business Awards, proving that not only do their clients appreciate their reputation as innovators in the service and IT industry, but so too do their peers within the industry in and around the UK. Knowall IT understands that each business has its own specific IT requirements. Taking a stock standard approach to all of their client’s needs would not be cost effective or appropriate for the client. Take for example a payroll company who provides a cloud-based services, experiencing constant downtime and connectivity issues, data loss or virus outbreaks. While this would be detrimental in any business, it would be of even more importance that the Payroll client receives proactive IT support, excellent network and cabling options, and most of all impenetrable firewall and security. This is where Knowall IT Paddington is proactive in ensuring they provide everything that clients thinks they need as well as the things which they did not even know about, proving just why they are award-winning.

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Sharing a Google Calender

The default Calendar folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted.
1. In Calendar, in the Navigation Pane, click Share My Calendar.
NOTE If you are using the Navigation Pane in Minimized view, in the Navigation Pane, click , click Navigation Pane, and then click Share My Calendar.

  • Enter the name of the person that you want to grant access to view your calendar.
  • Type a subject for your e-mail message.
  • Click this check box to grant the recipient permission to view your calendar.
  • Click this check box to specify that you want to ask the recipient to share his or her calendar with you. This is optional.

2. In the To box, enter the name of the recipient for the sharing invitation message.
3. In the Subject box, type a subject for the e-mail message.
4. In addition, you can request permissions to view the recipient’s defaultCalendar folder.

For more information visit our blog: http://www.knowall.net/blog/

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